Legal notice and terms of use

In this space, the USER will be able to find all the information related to the legal terms and conditions that define the relationship between the users and us as responsible for this website heveaoutdoor.com. As a user, it is important that you are aware of these terms before continuing your browsing. Manufacturas Ruiz, S.A., as the party responsible for this website, assumes the commitment to process the information of our users and customers with full guarantees and to comply with the national and European requirements that regulate the collection and use of our users’ personal data. This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of 11 July, on information society services and electronic commerce.

GENERAL CONDITIONS OF USE

These General Terms and Conditions regulate the use (including mere access) of the web pages of the https://heveaoutdoor.com/ website, including the contents and services made available on them. Any person accessing the website, https://heveaoutdoor.com/ (“User”) agrees to be bound by the General Terms and Conditions in force at any given time on the https://heveaoutdoor.com/ portal.

PERSONAL DATA WE COLLECT AND HOW WE COLLECT IT

Read Privacy Policy

COMMITMENTS AND OBLIGATIONS OF USERS

The User is informed and accepts that access to this website does not in any way imply the start of a commercial relationship with https://heveaoutdoor.com/. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order.
It is forbidden to use the website for illicit or harmful purposes, or in any way that may cause damage or impede the normal operation of the website. Regarding the contents of this website, it is forbidden: Reproduction, distribution or modification, in whole or in part, unless authorised by the legitimate owners; Any infringement of the rights of the provider or the legitimate owners; Use for commercial or advertising purposes.

In using the website, https://heveaoutdoor.com/, the User undertakes not to carry out any conduct that could damage the image, interests and rights of https://heveaoutdoor.com/ or third parties or that could damage, render useless or overload the portal (indicate domain) or that could prevent, in any way, the normal use of the website. Nevertheless, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, https://heveajardin.eu/ cannot guarantee the non-existence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and files contained therein.

SECURITY MEASURES

The personal data communicated by the user to https://heveaoutdoor.com/ may be stored in automated or non-automated databases, the ownership of which corresponds exclusively to https://heveaoutdoor.com/, which assumes all the technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current data protection legislation.
The communication between users and https://heveaoutdoor.com/ uses a secure channel, and the data transmitted is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of the users is guaranteed.

COMPLAINTS

https://heveaoutdoor.com/ informs that there are complaint forms available to users and customers. Users may make complaints by requesting a complaint form or by sending an e-mail to info@hevea.es indicating their name and surname, the service and/or product purchased and stating the reasons for their complaint.

The user/buyer may notify us of the complaint either by e-mail to: info@hevea.es If you wish, please attach the following complaint form: The service/product: Purchased on: Name of user: Address of user: Signature of user (only if submitted on paper): Date: Reason for complaint:

CONFLICT RESOLUTION PLATFORM

In case you are interested in submitting your complaints, you can also use the dispute resolution platform provided by the European Commission, which is available at the following link: http://ec.europa.eu/consumers/odr/.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorisation of https://heveaoutdoor.com/, are expressly prohibited. The user undertakes to respect the Intellectual and Industrial Property rights owned by https://heveaoutdoor.com/.
The user knows and accepts that the entire website, including but not limited to text, software, content (including structure, selection, arrangement and presentation thereof), podcasts, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the website, they must notify this circumstance to https://heveaoutdoor.com/ indicating:

• Personal details of the data subject who is the holder of the allegedly infringed rights, or indicate the representation under which he/she is acting in the event that the complaint is submitted by a third party other than the data subject.
• Indicate the contents protected by intellectual property rights and their location on the website, the accreditation of the intellectual property rights indicated and an express declaration in which the interested party accepts responsibility for the veracity of the information provided in the notification.

EXTERNAL LINKS

The pages of the https://heveaoutdoor.com/ website may provide links to other websites and content owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing these links. https://heveaoutdoor.com/ accepts no responsibility whatsoever for the results that may be derived by the User from accessing these links.
Likewise, the user will find within this site, pages, promotions, affiliate programs that access the browsing habits of users to establish profiles. This information is always anonymous and does not identify the user.

Information provided on these sponsored Sites or affiliate links is subject to the privacy policies used on those Sites and will not be subject to this privacy policy. We strongly encourage Users to review the privacy policies of affiliate links carefully.
Users who intend to establish any technical link from their website to the https://heveaoutdoor.com/ portal must obtain prior written authorisation from https://heveaoutdoor.com/. The establishment of the link does not imply in any case the existence of a relationship between https://heveaoutdoor.com/ and the owner of the site where the link is established, nor the acceptance or approval by https://heveaoutdoor.com/ of its contents or services.

COMMENT POLICY

On our website and are allowed to make comments to enrich the contents and make queries. Comments that are not related to the subject matter of this website, that include defamation, insults, insults, personal attacks or disrespect in general towards the author or other members will not be accepted. Comments that contain obviously misleading or false information will also be deleted, as well as comments that contain personal information, such as private addresses or telephone numbers, and that violate our data protection policy.
Comments created solely for the promotional purposes of a website, person or group, and anything that could be considered spam in general, will also be disregarded.
Anonymous comments are not allowed, nor are comments made by the same person under different nicknames. Comments that attempt to force a debate or a position to be taken by another user will not be considered.

EXCLUSION OF WARRANTIES AND LIABILITY

The Provider does not give any warranty and shall not be liable, in any case, for damages of any nature that may be caused by:

• The lack of availability, maintenance and effective functioning of the website, or of its services and contents;
• The existence of viruses, malicious or harmful programmes in the contents;
• Illegal, negligent, fraudulent use or use contrary to this Legal Notice;
• The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
• The provider accepts no liability whatsoever for any damage resulting from illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, relations between https://heveaoutdoor.com/ and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts.

CONTACT

Should any User have any questions about these Legal Conditions or any comments about the https://heveaoutdoor.com/ portal, please contact info@hevea.es.

On behalf of the Manufacturas Ruiz, S.A. team, we thank you for taking the time to read this Legal Notice.